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Privacy and system security

Data Privacy

The child support enforcement case information available on Minnesota Child Support Online is private data under the Minnesota Government Data Practices Act (Minnesota Statutes, section 13.46).

Only authorized users can see the case information available on this site. An authorized user is a person with a child support case in Minnesota who has received a participant number and personal identification number (PIN). The participant number and PIN do not allow an authorized user to see information about any case other than that person's own case.

It is illegal to access or attempt to access the private data on this site, unless a person is an authorized user. It is illegal for an authorized user to access or attempt to access the private data on a case other than that person's own case. Illegal access or attempted access may result in criminal prosecution (Minnesota Statutes, sections 609.891 and 626A.26).

The Internet address of a person who accesses the site may be recorded and may be used to trace fraudulent usage.

Information Disclaimer

The information contained on Minnesota Child Support Online is provided only as a public service and is not intended to serve as a source of official documentation. The information is unofficial and may not be complete information about your child support case. In any situation where official printed documents differ from the information contained in this site, the official printed documents take precedence. All services and information provided through this site are subject to change without notice.

The information contained on this site is not legal advice. While this site is intended to provide general, current and accurate information, neither the State nor any of its employees, agencies nor officers:

  • claims, promises or guarantees the accuracy, currency, completeness, or adequacy of the contents of this site; and
  • denies any warranty, expressed or implied, of the accuracy, reliability or timeliness of any information contained on this site and shall not be held liable for any losses caused by such reliance.

Any person who relies upon information contained on this site does so at his or her own risk. By using this site, you signify your agreement to privacy policies described in this notice.

This site provides links to, or data from, other sites. When you link to the new site, you are no longer on this site and this Privacy Notice will not apply. The privacy policy of the new site will apply when you link to that Web site and we encourage you to review the privacy statement of any site you visit.

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The Department of Human Services' Child Support Division has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the department's entire operating environment as part of its continuing commitment to risk management.

The Web system uses Secure Sockets Layer (SSL) technology for secure transmission of information. The SSL protocol has become the universal standard on the Web for authenticating sites and for encrypting communications between users and Web servers. This means that users can confidently send private data, such as participant number or master client index (MCI) and personal identification number (PIN), to a Web site, trusting that SSL keeps it private and confidential in transit.


Minnesota Child Support Online uses cookies to guide you through our interactive applications. A cookie is a small data file that resides on your computer and contains information about you that is relevant to this site.


Information that is transmitted by e-mail over the Internet is not secure and can be intercepted and read by other Internet users. The Department of Human Services recommends that you do not use e-mail to send private or confidential data about yourself or others unless it has been encoded or encrypted. In addition, the department will not use e-mail to transmit responses that contain private or confidential data on an individual.

External Links

Visitor Information

We collect and store several common pieces of information about you: your Internet Protocol (IP) address, browser type, operating system, the date and time of your visit, and the addresses you linked to during your visit to this site. We use the information for statistical analysis for improving the site to better serve our visitors.