General information
The Minnesota Child Support Online (MCSO) Service is intended to be
available twenty-four hours a day, seven days a week. However, it
may be unavailable from time to time for scheduled maintenance.
There may also be unscheduled down time, but we will work to
minimize such interruptions in service.
The Minnesota Department of Children, Youth, and Families (DCYF)
has taken steps to safeguard the integrity of its data and prevent
unauthorized access to information maintained by the Child Support
Division. These measures are designed and intended to prevent
corruption of data, block unknown or unauthorized access to our
systems and information, and to provide reasonable protection of
private information in our possession. Information contained
and transmitted using this system is used solely to carry out the
requirements of the child support program.
Agreement
This agreement is between you and the Minnesota Department of
Children, Youth, and Families concerning the use of Minnesota
Child Support Online. By requesting a password for MCSO you
signify that you agree to be legally bound by the provisions
below.
Your privacy rights
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The purpose and intended use of the information you provide to
MCSO is to update your child support case.
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You are not required to provide this information through the
MCSO system, however, you may have the legal requirement of
providing the information to your child support worker.
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The information you provide may affect your child support case.
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If you do not provide legally required information to your
child support worker through MCSO, you may be required to
provide the information in another format.
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The information you provide is private information and will
not be shared by child support except under specific
circumstances. It may be shared upon court order or
provided to the state or legislative auditor. It also
may be shared with state and federal agencies, individuals,
and organizations which the law authorizes information sharing.
Disclaimer of liability
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DCYF will not be liable for any loss or damages suffered by
you as a result of your use of Minnesota Child Support Online.
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DCYF is not responsible for any errors or failures due to your
user error or malfunction of your computer or software.
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DCYF reserves the right to alter or shut down MCSO at any time.
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MCSO is provided strictly as a convenience and using it does
not absolve you of any responsibilities under the child support
laws of Minnesota of the United States. In the event MCSO
becomes unavailable you must continue to comply with those
laws through manual processes and DCYF will not be liable if
you fail to do so.