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Using this site


Overview of information available on this site

Minnesota Child Support Online (MCSO) provides case information current from the time you sign in.

Under Financial information you can view and print:
  • a list of direct deposits issued to your account
  • a list of checks issued to you
  • a list of payments you have made
  • a list of payments credited to your case
  • the current monthly charges and account balances for your case
  • information about your arrears that have been certified for tax intercepts

Under Case information you can view:
  • a list of your cases
  • the current case function
  • enforcement remedies for your case
  • the name and phone number of the child support worker assigned to maintain your child support case
  • a list of actions the child support agency has taken on your case within the past ninety days
  • upcoming appointments the child support agency has scheduled for you
  • messages:
    • send a new message to your child support worker
    • view messages sent from your child support worker
    • view messages sent to your child support worker

Under My information you can update your:
  • password
  • security question
  • name
  • mailing address
  • phone number(s)
  • email address


How to use this site

Finding information about your case is easy.

Simply enter your:
  • User ID
  • Password
Then select the Sign in button.


Forgot your User ID

The User ID is a unique set of letters and numbers that participants create when registering with MCSO. Participants use their User ID with their MCSO password to access their MCSO account.

User ID security is important:
  • Do not share your User ID.
  • If you have forgotten your User ID, go to the Forgot your User ID? link on the Participant Sign in page and follow the prompts.
  • If you suspect unauthorized use of your MCSO account, contact the Child Support Division at 651-431-4400 immediately. You should also contact your county child support worker and report any suspicious activity with your MCSO account.


Forgot your password

The password is a unique set of letters, numbers and special characters that participants create. Participants use their password with their MCSO User ID to access their MCSO account.

Password security is important:
  • Do not share your password.
  • If you have forgotten your password, go to the Forgot your password? link on the Participant Sign in page and follow the prompts.
  • If you have been suspended from MCSO, contact the Child Support Division at 651-431-4400.
  • If you suspect unauthorized use of your MCSO account, contact the Child Support Division at 651-431-4400 immediately. You should also contact your county child support worker and report any suspicious activity with your MCSO account.


Using a public access site

If you are viewing the site from a shared computer, such as a public kiosk or library, please make sure to Sign out from MCSO when you are done viewing your information. This helps protect your privacy.